MEMBER COMMUNICATION

As the stay-at-home orders continue in many places, we’re here for you with ongoing communications, along with our regularly updated Member FAQs to provide the information you need during this difficult time.

May 19

RESUMING OPERATIONS: FAQ UPDATE | DEAR MEMBERS, Given there have been so many changes in our communities since March 2020, we know that you have many questions about returning to... READ MORE

May 13

RESUMING OPERATIONS: TENNIS UPDATE | DEAR MEMBERS, With our golf courses open as of May 5, 2020, we’ve been working diligently to resume our tennis operations as well. And we’re... READ MORE

May 4

RESUMING OPERATIONS: GOLF UPDATE | DEAR MEMBERS, As a first step toward resuming services across our clubs, we are thrilled to welcome Members back to our three golf courses with... READ MORE

May 1

RESUMING OPERATIONS: FAQ UPDATE | DEAR MEMBERS, Two words we are so excited to say as soon as possible: Welcome Back! As we discussed on What Lies Ahead last week,... READ MORE

Mar 27

TEMPORARY SUSPENSION OF SERVICES: FAQS | DEAR MEMBERS, Our entire organization is committed to the health and well-being of our loyal community of members, and we are tirelessly working to understand... READ MORE

Mar 17

TEMPORARY SUSPENSION OF SERVICES: YOUR MEMBERSHIP | DEAR MEMBERS, In these very uncertain times, we are taking one day at a time as we try to make the best decisions for our... READ MORE

Mar 15

TEMPORARY SUSPENSION OF SERVICES ANNOUNCEMENT | DEAR MEMBERS, As we continue to navigate through the unique challenges posed by influenza season, COVID-19, and other health situations, we would like to share... READ MORE

Member Support

Our Member Experience Team is here to help with any questions you may have.

To reach them, simply submit your request through Bay Club Connect and someone will get back to you within 48 hours. Or give us a call at 888.646.4660.